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The Leak Detectives Strike Again!

I bumped into Angus McClellan this morning, one of our Senior Engineers and number one ‘leakage hound’. Angus was looking weary, having spent most of the night on an industrial estate near Spalding, looking for water leaks. Despite a long drive to get back for his daughters...
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2015/16 Water Company Charging Schemes. Check Your Bill Now!

Every year, UK water companies are required to publish their new Charging Schemes, which come into force on 1 April. All the new charging schemes for 2015/16 can be found at: These charges are regulated and...
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Overcharging. A New Approach Needed

Having checked my dashboard this morning, we have just under £290K of rebates/savings claims currently at some level of dispute with the water companies. All of this money has been incorrectly charged to our customers (the water companies do not dispute that!), however they...
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