Incorrect charging for water and sewerage services is endemic across the entire UK and has largely resulted from poor data transferred at privatisation of the water companies (1989), badly implemented charge assessment initiatives and changing regulatory requirements. Aqua Team redresses this unfair situation with its Bill Audit service.
We achieve savings for 7 out of ten clients we contact.
We undertake a comprehensive review of all charges applied to your premises since your date of occupation (back to 1989 in some cases) and confirm that your charges were correct for the periods in which they were applied. We cross-check charges against all prevailing charging schemes and regulatory requirements and where we identify incorrect charging, we will recover the overpayments as a cash-rebate from the water company. Of course, we will check your current charges also and wherever possible, we will place you on an improved tariff and reduce your rolling costs.